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Delivery & Shipment:

Delivery charges are culculated according to the weight of the products & packaging as well as the weight and volume of the packaging and shown at the checkout page. We normaly despatch next day and Delivery is made in 2-5 working days (some may take up to 7-10 working days). Currently most of our parcels are delivered in 2 to 3 working days. We are not responsible for the event beyond our control.

Order placed before 11 am is despatched on same day. Small orders (under 1kg) placed before 2pm is despatch on same day [if in stock]. We ship some small parcels via Royal Mail 1st class and it is delivered on the next day.

In order to provide an efficient delivery service to our customer we may change selected Standard Shipping Methods according to the size and weight of the parcel. (Some parcel may be too small for courier and some may be too big for Royal Mail services).   

Shipments will be delivered to the credit/debit card holder’s address or any other specified. If you do not take adequate actions to take delivery of the products then Islamic Superstore will cancel the order and retain the item(s).  In this instance you will be refunded for the item(s) but you will still be liable for any delivery or shipping charges. If there are any problems regarding delivery i.e. change of address etc you must notify us in writing. Customer is responsible for charges incur due to non delivery or re-delivery of the goods.

If you require further information regarding urgent or guaranteed delivery please contact: sales@islamicsuperstore.co.uk or +44 7974 137849.

International Shipping: International Shipping charges are shown at the checkout page. We try our best to be accurate; however we are unable to guarantee the accuracy as the charges vary country to country. Also the shipping companies frequently update their prices as the fuel price changes. We may request additional charges even after an order has been placed and reserve the right to refuse and even to reject the order if the payment request is not agreed up on and paid for. 

International shipping normal time 3-7 working days (some may even take up to 14-28 days depending up on individual countries).